Thursday, February 25, 2010

something not travel-related

but i do believe it's important to keep informed.

and besides, the outcome of the 2010 elections will affect us all. it might spell disaster or good fortune to our tourism industry, so maybe it still is travel-related.

gma news offers podcasts of mike enriquez's interviews with our presidentiables at this link. check them out, and vote wisely. :)

Wednesday, February 24, 2010

booking.com: online reservations made easy

in a previous post, i had already mentioned how easy it was to reserve a room with booking.com. it took us just a few minutes to confirm our reservations with island pacific hotel.

but reserving is just the tip of the iceberg. travel plans can change, and to be effective, an online booking engine must be flexible enough to give you freedom to modify your reservation without incurring extra charges. it should also allow you to put in your preferences and communicate these to the hotel.

and of course, at the end of the day, the point of reserving through these online booking engines is that they get you a room--at the rate they posted, and on the day you wanted to have that room.

with those simple, straightforward criteria, let's see how booking.com fared on my first online booking engine transaction.

modifying our booking
we had initially reserved three standard rooms at island pacific hotel for three nights. a few days before we left, however, we decided that we could save a few bucks if we just got two rooms and paid for an extra bed instead.

so i went to booking.com's self-service booking tool to make these changes. from my email, i accessed the mybooking tool by clicking on a link. it logged me into the system automatically, and presented me with options that i can make on my booking:

i clicked on modify my booking, and it showed the details of our reservation, along with a "cancel" link to each room that we booked. i clicked on "cancel" on one of the rooms. during the modification, i was also given a chance to key in any preferences during my stay.

i didn't feel confident at all about this part, because it was just a generic field where you type in your requests. i had more faith in specific options, where i can just check boxes and all that, because it means the site knows what their guests usually modify or prefer, but nonetheless, i typed in "please provide double bed for room # 1. for room #2, provide one double bed, and one extra bed. if it's also possible, please have the two rooms on the same floor."

i confirmed the modifications, and the total amount to be paid reflected one less room charge. since i had edited our reservations days before we left, we weren't charged for the canceled room, which is a huge advantage of using booking.com. it really gives you some time to think about your options.

confirmation
a day before we left for hong kong, a booking.com representative called us to confirm the changes we made with our reservation. she informed us of the charges on the extra bed, and told us that rooms with double beds will be subject to availability. afterwards, booking.com sent us an email with the reservation form:

this one reflected the changes we made, and includes our requests for a double bed and an extra bed. the total amount also reflected the added cost of the extra bed, which is great, because we already know the amount we're paying for.

at the hotel
so far, so good. modifications made and confirmed, but will we really have our rooms?

on the day we arrived at the hotel, i showed the front desk the print-out of our confirmed reservation. the hotel was able to reserve our room for us. regarding our preferences, though, i still had to mention this to the hotel representative despite them being printed on the booking form already. but we got our double beds (or "big beds," according to the hotel rep) and our extra bed, and our rooms were close to each other.

conclusion
pretty much everything i needed from an online booking engine was granted by booking.com. rates are also pretty competitive, but please note that prices are still subject to taxes. the part that i like the most is that i can modify my booking, and even cancel it a couple of days before i get to my destination. it's a great service guarantee, and because of this, i will most probably book my rooms through booking.com, provided that the rate is particularly succulent. :)

Monday, February 22, 2010

fly: hong kong express airlines

i'm going to start reviewing most segments of my trips so that i can provide more info to you guys. for this trip, i'm going to start with a review of hong kong express airlines.

i didn't quite know what to expect of this airline when we booked it via doljunts travel. all i was told was, it's not a budget airline (because they serve meals), and it takes off from NAIA terminal 1. but now that i've flown hong kong express, i can tell you a little more about it.

manila to hong kong
we arrived at NAIA at 545am, and was amazed at the long lines at the hong kong express counter (and most other counters, akshully). it took a while before we were attended to, but once at the counter, everything went smoothly. but maybe that's because none of us went over the baggage limit.

at 630am, we were given our boarding passes, and headed to immigration, but not before forking over P750 each for the terminal fee (i still don't get what this fee is for!). immigration and pre-boarding checks took a while. we cleared all of these in 30 minutes, just in time for boarding.

however, hong kong express didn't let us board until 730am, and i remember thinking that we were going to be late. after all, that's just 30 minutes to departure time, and boarding, with people taking so long putting their stuff in the overhead bins, takes a while!

amazingly, though, boarding was pretty swift, and we were taxiing down the runway at 8am. bonus points for hong kong express!

the flight attendants were nice enough, but service during the flight was nothing special. we were provided newspapers, blankets, and earphones. the food was below average. we were given a "chicken sandwich," which tasted like sour chicken adobo. my nephew franciz couldn't eat it at all, even though he told us he was really starving.

nuh-uh.

in-flight entertainment was also a dud. the only thing they showed were chinese videos, so we couldn't understand a thing. good thing it was just a two-hour flight. as for the plane, hong kong express uses boeing 737-800, which has a narrow aisle, but pretty good legroom when seated. lavatories for economy class are all the way to the back of the plane.

albeit those nega points, our flight landed earlier than the estimated arrival time. in my opinion, that more than makes up for the other boo-boos. for me, what really matters is i get to my destination on time. service and the other extras are just, well, extras.

hong kong express lands in a new wing of hong kong international airport, but they provide a bus to shuttle us to a gate in terminal 1, which leads straight to the immigration booths. this is very convenient compared to the other airlines i've taken to hong kong before, where you get to walk a long hall before reaching immigration. for me, this is one very great advantage to taking hong kong express (although arrival gates can change over time).

hong kong to manila

the flight from hong kong to manila departs at 930pm, which gives you a lot of time to do some last-minute shopping and sightseeing before you leave. however, we were a bit worried that we might have to lug our suitcases around with us in the city while waiting for our flight.

thankfully, hong kong express is one of the airlines that accepts in-town check-in at major airport express terminals (hong kong and kowloon stations). that means we could check-in any time within the day as long as we use the airport express to get to the airport. this really came in handy, and we enjoyed walking around the city without having to worry about pulling our suitcases around, or even rushing to make it a few hours before the flight to check-in, since we already had our boarding passes.

our boarding gate was also in the new wing, and it had slipped our minds that there was a shuttle bus to that other wing. shuttling to the new wing of the hong kong international airport came easy, though. as soon as you were at the gate, there was a bus waiting, and the trip took about five minutes tops.

boarding, once again, was late, but we left the airport on time as well. service this time around, however, was sloppy and a tad rude. the food was so-so (but better than the last, because my nephew was able to swallow a few bites), but again, the flight arrived earlier than expected.

conclusion
service and food leave much to be desired, but the convenience of exiting right at the immigration booths at HKIA (could be temporary, of course) and the impressive on-time record might just make me a fan of hong kong express. it also doesn't hurt that the flight home leaves at 930pm, which lets you see more of hong kong, without letting you miss a day of work.

price-wise, i was lucky enough to get a Php 10,000 per person rate for the period right after chinese new year. but if it were any other season, i wouldn't get this flight for that price. but if i do decide to fly hong kong express again, i'd check with a travel agent first.

airline information
hong kong express
route: hong kong-manila, hong kong to other points of asia
reservation hotline: +852 3151 1888
email address: call.center@hkairlines.com

i'm back from hong kong

the recent hong kong trip was a great departure from my previous trips to my favorite city. that doesn't mean, though, that i didn't have fun. :)

i spent my hong kong birthday trip with susie, my two sisters, my cousin girlie, and her son franciz. it was our first time to travel together, and what ensued was a hilarious four days in chilly temperatures.

it was my cousin's first time, and i got to see how hong kong is from the eyes of someone who's never been there before. she had the time of her life buying bargain after bargain, which got me into a shopping mood as well.

the walking extravaganza came as a shock to them, though. susie and i have prepared ourselves for four days of marathon walking, but my sisters and my cousin weren't able to arm their feet with the right walking footwear to keep them on their toes during the trip.

i was actually surprised that i didn't get tired as easily as before. i now have a newfound appreciation for my daily walks from the MRT to the office. thanks to my daily treks along julia vargas, i was able to keep up with the cantonese walking speed.

our hotel, the island pacific hotel, was a great choice. service was superb, but the location is not meant for first-timers. since there was no mtr station nearby, we always had to take the tram home, and for most of my group, keeping track of the stops wasn't easy. as a result, i would always have to be with them on the way back to the hotel. next time we travel, i'm going to book a hotel in tsim sha tsui, since they seemed to have a blast going to store after store in granville and the other little streets of TST.

we were all a bit taken aback that hong kong shops now charge for plastic bags. most shops, like bonjour and sasa, charge HKD 0.50 per bag, which is P3.00 each. after a while, that can amount to a lot of moolah, so make sure you bring your own shopping bag.

i didn't get to see everything i wanted to see, but it was great sharing my 28th with these people. there was some disastrous moments, but we all went home laughing about them. maybe next time things can go much more smoothly. haha!

Wednesday, February 17, 2010

helpful hong kong sites

my brain is already on vacation mode, and all i can think about is hong kong, hong kong, hong kong!

even though we already have a rough itinerary, i'm still trying to scour the net for some last-minute recommendations on places to check out, and so far, these sites have been particularly helpful:

smart travel asia - hong kong shopping till you drop
i believe this is the first time that i felt excited about shopping in hong kong. i've always just enjoyed walking around and seeing the sights, but this time, i think i'm going to splurge. but i'm not going to spend money just anywhere; i may be splurging, but it should be worth it.

so i googled for shopping areas in hong kong, and found smart travel asia's extensive guide on shopping in hong kong. the article tackles every shopping district in hong kong, tells you what to expect, gives you the names of shops to check out, and even cites the URLs of the said shops so you can check out the products.

i spent a long time on this article because there was just so much information, and it also gives you an idea of where to go based on your preferences. through this page, i found out about homeless, a home accessories store that sells cute and functional home accents. i also got to really see just how many shopping malls there are in hong kong. the place is just overwhelming, but thanks to smart travel asia, i now know where to go.

eat drink hongkong
as the site says, this blog gives you the low down on where to eat and drink in vibrant hong kong. the blog gives reviews of several restaurants, complete with pictures and the address of the restaurant. entries are categorized according to area, cuisine, and name of restaurant.

i'm already thinking of going to adagio on wing lok street just to sample the mixed mushrooms with butter and cream and broccoli with bacon and cheese. OM NOM NOM.

discover hong kong
this is the first site i check out whenever i plan on going to hong kong. unlike other government tourism websites i've checked out, discover hong kong is pretty informative and organized. you can really see from the site that there's a desire to help, and not just to get you to go to tourism-approved restaurants and shops.

of course, this site works best when you're a first-timer who wants to see the most popular sights of hong kong, but i've found quite a few gems here for my previous hong kong trips. ayeen and i got to take a jewelry appreciation class here for free, as well as ride a duk ling, or a chinese junk, for free.

one of the best pages of this tourism website is the cultural kaleidoscope, where tourists and visitors can choose from a few activities that they'd like to try out, such as a tai chi class, an architecture walk (pretty tiring!), a feng shui class, or guided tours at a few select museums. just don't forget to read the guidelines, because, while some activities are free of charge, others, like the duk ling ride, are now paid activities.

as helpful as these sites, are, though, don't tie yourself down to the things that you see online. one of the things i like about hong kong is that there's something new to discover every single time. so make sure to keep your eyes open when you're walking around in this vibrant city--a unique and quaint little store might just be around the corner.

Tuesday, February 16, 2010

ptaa travel and tour expo this weekend!

okay, it kinda sucks that i'm not going to be here this weekend for the ptaa travel and tour expo, but i'm not selfish enough to keep the information all to myself.

from february 19 to 21, travel and tourism trade practitioners will be at the SMX convention center halls 2, 3, and 4 to offer us wanderlusting folk pretty good deals on our desired destinations.

make sure that you bring enough moolah, because the deals, packages, and promo rates will only be available at the venue. at the same time, though, it's also a good place to scout around for possible places to visit next, and to look for a trusted travel agent (it comes in handy, too, despite the wealth of budget options the internet offers).

general admission tickets to the travel and tour expo are at Php 50/day, while senior citizens only pay Php 20.

for those who want to take advantage of the deals, do your research on your destination ahead of time. :)

be there this weekend, and tell me about it!

event details
17th ptaa travel and tour expo
what: travel deals galore
when: february 19 (10am-9pm), 20 (10am-9pm), and 21 (10am-7pm)
where: SMX convention center halls 2, 3, and 4, seashell drive, mall of asia complex, pasay city
how much: Php 50 (general admission), Php 20 (senior citizen)

also check out the philippine travel agencies association website.

Monday, February 15, 2010

chocolatissimo at the peninsula manila

i'm not a big fan of chocolates, but i'm sure a lot of you are. :) if you've got some moolah to spare (like, if you haven't spent all of it on your valentine's date), chocolatissimo! at the peninsula manila is one of the most indulgent chocolate experiences you can have.


it's a chocolate-themed, six-course dinner by executive chef adam mathis and pastry chef anil rohira. quite steep at Php 3,000 + service charge and taxes, but hey, it's chocolate. :) dinner will also be paired with wine depot's special wines.

chocolate+wine is a combination i've always wanted to try. too bad i'm going to be in hong kong while this is going on.

event details
chocolatissimo! -- the ultimate chocolate experience
where: old manila, the peninsula manila
when: 19 february, friday, 7pm
how much: Php 3,000 + 10% service charge and government taxes